Privacy Policy

Information We Collect

We collect information that you voluntarily provide to us when you fill out a contact form, send us an email, or otherwise communicate with us. This may include:

• Personal identification information such as your full name, email address, telephone number, and company name.
• Business-related information including your job title, industry, and project requirements.
• Correspondence records including the content of messages, attachments, and any other information you choose to share with us.

We also automatically collect certain technical information when you visit the Site, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies as described further in Section 5 below.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, comments, or questions and provide the information or services you request.
• To communicate with you about our services, project updates, and relevant industry developments if you have opted in to receive such communications.
• To improve and optimize the performance and user experience of our website through analytics.
• To detect, prevent, and address technical issues, fraud, and security vulnerabilities.
• To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and processing your personal data depends on the specific context in which we collect it. We typically process your data under the following legal bases:

• Consent: Where you have given us explicit permission to process your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract, such as providing a project quotation.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and website, provided those interests are not overridden by your rights and interests.
• Legal Obligation: Where we are required to process your data to comply with applicable laws and regulations.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as website hosting, email delivery, analytics, and customer support. These providers have access to your information only to the extent necessary to perform their functions and are contractually obligated to maintain its confidentiality and security.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or where such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. A cookie is a small text file that is stored on your device when you visit a website. We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of the website, such as maintaining session state. These cookies cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with the Site by collecting information about pages visited, time spent on the Site, and error messages encountered. We use Google Analytics, which may set its own cookies. You can learn more about Google’s privacy practices at policies.google.com.
• Preference Cookies: Remember your settings and preferences to provide a more personalized experience.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the Site.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS/SSL protocols, secure server infrastructure with restricted access, regular security audits and vulnerability assessments, and employee training on data protection practices. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data, subject to certain exceptions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.

For California Residents (CCPA): If you are a California resident, you have the additional right to know what personal information we collect, use, disclose, and sell. We do not sell your personal information. You also have the right to request that we delete personal information collected from you, subject to certain exceptions. To exercise your CCPA rights, please contact us using the information in Section 12. We will not discriminate against you for exercising any of your CCPA rights.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly. If you believe that we may have collected information from a child, please contact us immediately.

International Data Transfers

As a company headquartered in China, your personal data may be transferred to, stored, and processed in China or other countries where we or our service providers operate. When we transfer data across borders, we take appropriate safeguards to ensure that your information receives an adequate level of protection. If you are located in the EEA or UK, we ensure that adequate safeguards are in place for such transfers, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms recognized under applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of every website you visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the Last Updated date at the top of this policy. In the case of material changes, we will provide a more prominent notice, such as sending an email notification or displaying a prominent notice on the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.